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ANONYMISED CLIENT EXAMPLE

Affordability supported by eligible benefits

How Smart Mortgages approached a case that needed specialist lender knowledge.

Reviewed by Smart Mortgages21 August 2026 · FCA reference 912358

The challenge

The household relied on a combination of earned income and benefits that their original affordability estimate had not fully recognised.

Our approach

We documented each income source and compared lenders’ current treatment of eligible benefit income.

The outcome

The household received an affordability assessment that reflected the income a suitable lender could consider.

Important

This anonymised example illustrates our approach and is not a guarantee that the same lender, terms or outcome will be available to another applicant.

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